Refund Policy

At CLICKS PLACE, we are committed to providing high-quality software products, developer tools, digital services, and technology solutions. We value customer satisfaction and strive to ensure a smooth and transparent purchasing experience.

Digital Products & Software

Due to the nature of digital products, software licenses, downloadable content, APIs, SDKs, and online services, all purchases are generally considered final once access, download, activation, or delivery has been completed.

However, refunds may be considered under specific circumstances, including:

• The product was not delivered or accessible after purchase.
• A duplicate payment or accidental transaction occurred.
• The software has a major technical issue that prevents core functionality and cannot be resolved by our support team.
• The purchased service differs significantly from its official description.

Non-Refundable Items

Refunds will not be provided in the following situations:

• Change of mind after purchase.
• Lack of product usage or inactivity.
• Compatibility issues caused by unsupported environments or third-party platforms.
• Failure to review product requirements before purchasing.
• Custom development services, consulting, or personalized solutions once work has started.
• Subscription periods that have already been partially or fully used.

Subscriptions & Renewals

Subscription-based services may automatically renew unless canceled before the renewal date. Customers are responsible for managing their subscription settings and cancellation requests before the next billing cycle.

Refunds for renewal payments may only be issued if requested within 48 hours of the renewal transaction and if the service has not been substantially used during the renewed period.

Technical Support

Before processing a refund request, our technical support team may attempt to troubleshoot and resolve the reported issue to ensure the product functions as intended.

Refund Processing

Approved refunds will be processed using the original payment method. Processing times may vary depending on the payment provider or financial institution, but typically take between 5–10 business days.

Policy Updates

CLICKS PLACE reserves the right to modify or update this Refund Policy at any time without prior notice. Continued use of our products and services constitutes acceptance of the updated policy.